About TelStar Hosted Services, Inc.
TelStar Hosted Services Inc., “Your Call Center in the Cloud,” is the only multi-vendor hosted call center solutions provider, offering a full product line of best-of-breed call center software solutions as a service to our clients. Our hosted call center service offers blended inbound and outbound call handling, predictive dialing, and automated voice messaging. Our feature rich, industry proven virtual call center services can be deployed quickly and affordably across a distributed workforce. Housed in a world-class, SAS70 Type II compliant, secure data center (updating to SSAE 16), our IT Services are delivered by our service-oriented, highly professional team. By offering Communication-as-a-Service (“CaaS”) via the cloud that is affordable, scalable, flexible, stable and reliable, TelStar Hosted saves clients’ money and allows clients to focus on their core business.
TelStar Hosted’s hosted call center solutions help top companies to gain prominence by meeting their goals to acquire, service and retain customers. The company is led by technology, telecommunications and contact center veterans. Our clients are able to leverage our infrastructure investment and replace major capital expenditures with more manageable monthly expenses. In addition, by working with our experienced and knowledgeable team, we identify ways for our clients to use technology to drive more revenue and customer loyalty.
TelStar Hosted’s clients are no longer straddled with the maintenance and repair costs and outdated complexities of legacy systems. Our dynamic call center technology platforms provide clients the assurance that they can meet, and often exceed, their customers’ expectations. Our proven cloud-based delivery model provides speed, flexibility and agility with critical cost savings and the ability to scale rapidly with your changing business needs.
Why Choose TelStar Hosted Services Hosted Contact Center Solutions?
- Experienced Management Team of Call Center Veterans
- Choice of Industry Proven Solutions
- Enterprise and Small-To-Medium Business Services
- Carrier Class Co-Location, SAS70 Type II Certified (updating to SSAE 16)
- Trade CapEx for OpEx and Lower Operating Costs
- Increase Efficiency and Contact Rates
- Reliable and Stable
- Secure Connections
- Scalable and Flexible with Your Business Needs
- Quick and Easy Implementation
- Agents and Managers Can Work Anywhere
- Easy to Learn and Use
- High Level of Service and Support
