The Circulation industry chooses TelStar Hosted Services for subscriber acquisition, upselling, retention, delivery confirmation, and collections. TelStar Hosted provides the most feature-rich and easy-to-use contact center solution available.
Predictive Dialing reaches a large number of subscribers efficiently. A predictive dialer increases your circulation team’s productivity by 200 to 400% over manual dialing, which decreases operating costs and drives revenue.
Automated Messaging provides emergency notification, late route notification, delivery confirmation, and collection messages.
Agent Applications with Scripting reduce training time and make agents more productive more quickly; scripting also helps ensure message and data capture consistency.
Interactive Voice Response and Automatic Call Dialing functionality provide client self-service for vacation and complaint processing as well as automated inbound payment options 24 hours a day, 7 days a week.
Manage your agents with intelligence based on real time reports and interactive tools such as agent monitoring, coaching, text (chat) messaging, and call recording.
We are call center experts, and can advise you on which call center software and services you need. Focus on your core business — leave the IT to us!
Call us today: 877.483.5782
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