TelStar Hosted Services helps insurance organizations enhance their contact centers by:
- Reducing the need for on-premise, capital intensive contact center solutions.
- Providing rapidly deployable and scalable contact center solutions from the cloud.
- Increasing productivity and contact rates through automation with best-of-breed technology.
- Minimizing Information Technology (IT) load by operating as an extension of current IT resources.
- Ensuring maximum security by delivering solutions from our leading edge SAS70 type II certified colocation facility.
Telstar Hosted provides:
- Automated, blended dialing solutions for multiple locations served from single administration point.
- Secure integrations and customizable scripting for services such as client enrollment applications and policy processing.
- Broadcast messaging for marketing messages or frequent and consistent customer interactions.
- Secure Automated Call Distribution (ACD) and Interactive Voice Response (IVR) for customer self-service interactions.
We are call center experts, and can advise you on which call center software and services you need. Focus on your core business — leave the IT to us!
Call us today: 877.483.5782
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