Market Research

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TelStar Hosted Services enables market research providers to bring traditionally costly outsourced services in-house by:

  • Bringing on-demand data collection technologies through easy to use and manageable deployments.
  • Providing solutions that are rapidly deployed and scalable contact from the cloud.
  • Increasing data collection productivity through automation with best-of-breed technologies.
  • Minimizing costs associated with data collection by operating as an integrated extension of your current data analysis resources.
  • Ensuring maximum security by delivering solutions from our leading edge SAS70 type II certified colocation facility.

Telstar Hosted provides:

  • Automated live or interactive data collection and survey solutions.
  • Secure integrations with back-end software applications such as SPSS and customizable and controllable scripting for live data collection interaction.
  • Broadcast survey messaging with opt-in for on demand data collection activities.
  • Secure Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) for automated inbound self-service interactions.

We are call center experts, and can advise you on which call center software and services you need.  Focus on your core business — leave the IT to us!

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