TelStar Hosted Services enables market research providers to bring traditionally costly outsourced services in-house by:
- Bringing on-demand data collection technologies through easy to use and manageable deployments.
- Providing solutions that are rapidly deployed and scalable contact from the cloud.
- Increasing data collection productivity through automation with best-of-breed technologies.
- Minimizing costs associated with data collection by operating as an integrated extension of your current data analysis resources.
- Ensuring maximum security by delivering solutions from our leading edge SAS70 type II certified colocation facility.
Telstar Hosted provides:
- Automated live or interactive data collection and survey solutions.
- Secure integrations with back-end software applications such as SPSS and customizable and controllable scripting for live data collection interaction.
- Broadcast survey messaging with opt-in for on demand data collection activities.
- Secure Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) for automated inbound self-service interactions.
We are call center experts, and can advise you on which call center software and services you need. Focus on your core business — leave the IT to us!
Call us today: 877.483.5782