Press ReleasesTelStar Info Solutions Announces the Release of Newest Versions of xSELLerator Standard and xSELLerator HostedMesa, AZ, (April 24, 2007) - TelStar has announced the completion of xSELLerator Standard and xSELLerator Hosted Version 7.0, for immediate release. xSELLerator Standard is TelStar’s fully blended inbound/outbound call center solution. Installed in any call center, xSELLerator Standard features automatic call distribution (ACD), interactive voice response (IVR) and text-to-speech functionality. xSELLerator Hosted is TelStar’s award-winning VoIP call center solution. With clear voice quality and an easy-to-use interface, xSELLerator Hosted is accessed via the Internet for a low monthly fee and no installation is required. The 7.0 version now includes items such as increased functionality, improved configuration screens, a toolbar for quick access to TSR features, improved Crystal reports for dozens of client and TSR functions, and a "Help" status button that aids communication between managers and agents. The additions of these features are guaranteed to reduce downtime and increase productivity. Both Standard and Hosted versions of xSELLerator also feature the new Wonderscript which makes TSR script importing, management and call resulting faster and easier than ever before. “Wonderscript is an excellent addition to the xSELLerator suite.
The new look and feel of the interface allows for tremendous ease-of-use
that all agents can be comfortable with. We made it easy to customize,
making it possible to change rebuttals on the fly without impeding
its use. With the inclusion of HTML and Javascript tools, the content
is more dynamic, making data entry and complex validation a lot less
complicated." For questions, system requirements, or to find out which version of xSELLerator is right for your call center, please contact a TelStar Sales Representative by calling 1(888)926-1131. |
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