Press ReleasesTelStar Info Solutions introduces Online Training Videos and Tutorials for CustomersMesa, AZ, (August 7, 2006) — TelStar Info Solutions announced today that customer training for their hosted call center solution, xSELLerator Hosted, is available online. To get unlimited access to the training videos, customers can simply browse to TelStar's website (www.datatel-info.com) and enter their login information. Customers receive this login information once they have subscribed to TelStar's hosted service. Once a customer is logged into the training, they are able to navigate through the xSELLerator Hosted menus (Flash required) as if they were using the actual software. This feature gets the trainee comfortable with xSELLerator's software interface and menus. Each menu item has a unique training video that shows the common use and functionality of the item. There are also "Quick Start" videos that showcase common procedures within the software, usually involving multiple menu items. TelStar's training videos will allow managers to get their call center up and running in a minimal amount of time. The automated videos will have no time or date restrictions, and have unlimited viewing ability. |
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