Associations
www.acainternational.org
American Association of Credit and Collection Professionasl (ACA) provides a variety of accounts receivable management services.
www.arda.org
ARDA - American Resort Development Association
www.ataconnect.org
American Telemarketing Association represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support.
www.attorneys-network.com
RCAN - Retail Collection Attorney Network
www.calcollectors.net
California Association of Collectors –Provides educational and informational resource tools related to the California collection industry.
www.ccma.org.uk
Call Centre Management Association – professional association for call centre managers and supervisors.
www.ccng.com
Call Center Networking Group - CCNG is the number one network for customer care professionals -- providing programs on a local, regional, and virtual basis.
www.ilcollectorsassoc.org - Illinois Collectors Association - Member resource for information related to the Collection industry in Illinois.
www.narca.org
NARCA - National Association of Retail Collection Attorneys
www.the-dma.org
DMA - Direct Marketing Association
www.units.acainternational.org/fl
Florida Collectors Association – Trade association resource portal for professional debt collectors with offices in Florida.
Media
www.callcentermagazine.com
Call Center Magazine – provides product and strategic information for call center executives.
www.callcentertimes.com
Call Center Times – provides leads, news and more.
www.cismag.com
Customer Inter@ction Solutions – A technology publication that specializes in the communications and high-technology customer interaction marketplace.
www.collectionadvisor.com
Collection Advisor – Targets technology trends in the Collections industry to help buyers make informed decisions.
www.collectionindustry.com
Daily online newsletter – focuses on collection industry news.
www.creditandcollectionnews.com
Online source for news in the Credit and Collections industry.
www.debtconnection.com
A dynamic and expedient partnering tool for the Collection and Recovery industry.
TMC Channel - Dialer
TMC Channel - Hosted Call Center
www.aastra.com - Aastra communications networking products and systems.
www.accelerateddata.com - ADS
www.bframe.com - BFrame Data Systems
www.cdstiger.com/tiger - CDS Tiger
www.collectionsoftware.com/cmaster - CLS
www.columbiaultimate.com - CUBS
www.bsi-cogent.com - Cogent
www.datarose.com - DataRose
www.debtsoftware.com - Latitude
www.dialogic.com - Dialogic
www.dnc.com - Contact Center Compliance
www.dtcss.com - Data Transformation Corporation
www.hubbardsystems.com - Hubbard
www.microsoft.com - Microsoft
www.pimsware.com - Portfolio Inventory Management Solutions
www.salesforce.com - Salesforce.com CRM
www.sentinel1.com - eCollections
www.sugarcrm.com - SugarCRM
www.teleblock.com - Teleblock
www.webmenu.com - WebMenu
Other Useful Sites
www.callcentersindia.com - Portal to information related to the call center industry, and for organizations looking to outsource in India.
www.contactcenterworld.com - Call center industry organization.
Solutions: Predictive Dialer|Hosted Call Center Software|Web Chat
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